Practical, proactive IT that takes day-to-day technology off your plate
Managed Office is the practical, local alternative to a distant help desk or a full-time internal IT hire. It is built for independent practices in the Roaring Fork Valley—dental, medical, legal, and similar offices—where lost chair time or billable hours have a real cost, and where the person who “just knows how everything works” is often also the one running the practice.
One predictable monthly retainer covers continuous monitoring, device and network care, Microsoft 365 and identity hygiene, priority local response, and the living documentation that keeps your environment understandable. Day-to-day operations are delivered through Syncro with Microsoft 365 and Entra ID visibility where your practice is licensed for them.
Every Managed Office engagement includes these baseline components:
The primary components of Managed Office are described in more detail on the following pages:
Most practices rely on institutional knowledge that lives in a few people’s heads: which workstation runs the imaging software, who still has access after a staff change, how the network is really wired, which policies are actually in force. When that knowledge is incomplete—or walks out the door—every ticket takes longer and every change carries more risk.
Ops Atlas™ is the living catalog of your environment. It records devices, the software that actually supports production (including clinical and line-of-business applications), user access relationships, network mapping, security footprint, and a domain/policy snapshot. We keep it current through automated discovery plus ongoing review, so the next hardware failure, staff onboarding, or audit request does not start from zero.
For a Valley practice this means faster recovery, cleaner hand-offs when people join or leave, fewer surprises from software sprawl or orphaned accounts, and knowledge that stays with the practice rather than with any single person. Ops Atlas™ is included in every Managed Office engagement as part of device management; deeper detail also appears on the Device Management page.
Goal: protect high-value production time (chair time, billable hours, clinical capacity) and replace reactive break-fix cost with a predictable local partnership.
Managed Office is priced primarily on the number of managed devices—dedicated office laptops, desktops, tablets, and kiosks—using volume tiers ($100 for devices 1–15, $80 for 16–30, $70 for 31+). As long as user count stays at or below device count, there is no separate per-user charge. Black-box or cooperatively managed equipment (imaging systems, specialized printers, and similar) is priced separately, typically for availability-style monitoring. Full schedule and complexity factors are on Pricing Principles.
Final monthly rates are assessment-based and can reflect environment complexity and regulatory posture. Badged Access and other efficiency add-ons are priced as their own lines. See an illustrative example for a typical office:
Hypothetical example for a 20-device office—including the Managed Office monthly retainer and Badged Access one-time vs ongoing costs. Not an offer or quote.
View sample pricing →These items carry a higher initial implementation cost but reduce ongoing management effort, ticket volume, and risk. They sit on top of Managed Office and are optional.
