Practical, proactive IT that takes day-to-day technology off your plate
Managed Office is the practical, local alternative to a distant help desk or a full-time internal IT hire. It is built for independent practices in the Roaring Fork Valley—dental, medical, legal, and similar offices—where lost chair time or billable hours have a real cost, and where the person who “just knows how everything works” is often also the one running the practice.
One predictable monthly retainer covers continuous monitoring, device and network care, Microsoft 365 and identity hygiene, priority local response, and the living documentation that keeps your environment understandable. Day-to-day operations are delivered through Syncro with Microsoft 365 and Entra ID visibility where your practice is licensed for them.
Every Managed Office engagement includes these baseline components:
Most practices rely on institutional knowledge that lives in a few people’s heads: which workstation runs the imaging software, who still has access after a staff change, how the network is really wired, which policies are actually in force. When that knowledge is incomplete—or walks out the door—every ticket takes longer and every change carries more risk.
Ops Atlas is the living catalog of your environment. It records devices, the software that actually supports production (including clinical and line-of-business applications), user access relationships, network mapping, security footprint, and a domain/policy snapshot. We keep it current through automated discovery plus ongoing review, so the next hardware failure, staff onboarding, or audit request does not start from zero.
For a Valley practice this means faster recovery, cleaner hand-offs when people join or leave, fewer surprises from software sprawl or orphaned accounts, and knowledge that stays with the practice rather than with any single person. Ops Atlas is included in every Managed Office engagement as part of device management; deeper detail also appears on the Device Management page.
Goal: protect high-value production time (chair time, billable hours, clinical capacity) and replace reactive break-fix cost with a predictable local partnership.
Managed Office is priced primarily on the number of managed devices—dedicated office laptops, desktops, tablets, and kiosks. As long as user count stays at or below device count, there is no separate per-user charge. Black-box or cooperatively managed equipment (imaging systems, specialized printers, and similar) is priced separately, typically for availability-style monitoring.
Final rates are assessment-based and can adjust for environment complexity, regulatory posture, and adoption of efficiency investments such as Badged Access. See illustrative examples for typical office sizes:
Hypothetical examples for 14-, 25-, and 35-device offices—including Managed Office monthly retainers and Badged Access one-time vs ongoing costs. These are not offers or quotes.
View sample pricing →These items carry a higher initial implementation cost but reduce ongoing management effort, ticket volume, and risk. They sit on top of Managed Office and are optional.
Managed Office packages the core pillars we also describe individually. For deeper detail on any component:
